Terms and Services

Welcome to BIG CITY FIX LLC!

We are a locally owned and operated handyman company based in Las Vegas, Nevada. By accessing our services, you agree to comply with the following terms and conditions.

Services Offered

BIG CITY FIX LLC provides a variety of handyman services, including but not limited to:

  • Home repairs

  • Installation services

  • Maintenance tasks

  • Remodeling projects

  • General home improvement

Service Agreements

  • All services are subject to a service agreement, which will outline specific project details, timelines, and costs.

  • Estimates provided are subject to change based on unforeseen circumstances or changes in the scope of work.

  • To secure your appointment with BIG CITY FIX LLC, we require a non-refundable booking fee. This fee covers the cost of reserving your service date and includes travel to your location. By paying this fee, you ensure that our team is dedicated to your project and prepared to arrive on time.

    Please note that this fee is non-refundable, as it helps us allocate resources and plan our schedule effectively. We appreciate your understanding and look forward to providing you with exceptional service!

Payment Terms

  • Payment is due upon completion of the services rendered unless otherwise agreed upon in writing.

  • We accept various forms of payment, including cash, Zelle, Venmo, credit and Debit; Credit and Debit payments have a 3% service charge, cash, Zelle, and Venmo do not.

Cancellation and Rescheduling

  • Clients may cancel or reschedule appointments with at least 48 hours' notice without incurring a fee.

  • Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee.

  • Cancellation fees apply for the total minimum of the scheduled service fee.

Client Responsibilities

  • Clients are responsible for providing access to the property and ensuring that the work area is safe and free of hazards.

  • Clients must disclose any relevant information regarding the project that may impact the work.

Limitation of Liability

  • BIG CITY FIX LLC is insured and will take reasonable steps to ensure the safety of all parties involved. However, we are not liable for any indirect, incidental, or consequential damages arising from the services provided.

Warranty

  • At BIG CITY FIX LLC, we are committed to the quality of our workmanship and stand firmly behind the services we provide. Our Service Promise Guarantee encompasses a warranty on labor performed, ensuring that any defects in workmanship will be addressed in accordance with our warranty policy. Please note that all materials utilized in our services may be covered under the manufacturer's warranty, and we encourage clients to retain documentation for any potential claims related to materials.

  • Warranty covers labor performed exclusively by BIG CITY LLC.

  • Warranty does not cover parts or materials utilized during the services provided.

Intellectual Property

  • All content, including text, graphics, and logos on our website and marketing materials, is the property of BIG CITY FIX LLC and is protected by copyright laws.

Governing Law

  • These Terms and Services shall be governed by and construed in accordance with the laws of the State of Nevada.

Amendments

  • BIG CITY FIX LLC reserves the right to modify these terms at any time. Changes will be posted on our website, and continued use of our services signifies acceptance of the updated terms.

Contact Information

For any questions or concerns regarding these Terms and Services, please contact us at:

BIG CITY FIX LLC
401 Ryland St., STE 200-A, Reno, NV 89502, USA
PHONE: (702) 755-2819
Operations@BigCityFix.com

Effective Date: October 2024